To ensure that common repairs are attended to as quickly as possible, homeowners should notify our team of any defect as soon as it becomes apparent.

Once notified, our team will consider the best way to deal with the repair and will appoint the most appropriate contractor on behalf of the homeowners.

Our aim is to report routine matters, that are intimated within office hours, to an appropriate contractor within 2 working days of the report. Matters requiring a quotation or inspection will be reported to a contractor within 3 working days of the report and emergency defects intimated during office hours will be passed to a contractor immediately upon receipt.

If you need to report a maintenance or repair matter, please contact us here